WHERE ARE MY RESULTS? HOW LONG DOES IT TAKE FOR RESULTS TO COME BACK?
You should receive your results by secure email when your results are ready, by Virtru or LiveHealth. The results should come on the timeline promised or better. You will be asked to verify that you are the correct recipient by logging into your email, just follow the instructions. Please check your spam folder. Corporate clients, call or email anytime. Please do not send requests of any kind through the Square link that may have been sent by email or text when you confirmed your test. Due to overall call volume and privacy concerns, test results cannot be discussed over the phone. We usually respond to emails within 15 minutes
Our Rapid Antigen and Rapid PCR will result in about an hour. The next day PCR will result from 8-10am. If you're trying to make a flight that is early in the morning, let the staff know and we'll get you on your flight. Our 48h PCR sometimes results the day after you test, but always within 48h of testing. We’re not open Sundays, but test results do come back Sunday. Due to the volume of calls, please do not call to inquire about test results by phone but send an email instead. When you get swabbed, your email will be taken and results sent to you.